At RS786 we know that trust is everything. When you share your personal information with us — your name, CNIC details, phone number, payment information — you're placing confidence in us to handle it responsibly. This Privacy Policy explains exactly what we collect, why we collect it, who we share it with, and the full range of controls you have over your own data.
Before the detailed policy, here are the six things that matter most to Pakistani players about how RS786 handles personal data.
RS786 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your information only with the service providers that make RS786 work — payment processors, game providers, and identity verification services — and only to the extent necessary.
Every piece of data you send to RS786 — login credentials, payment details, personal information — travels over an encrypted SSL connection. Data at rest in our systems is also encrypted. Your CNIC number, bank details, and Easypaisa or JazzCash account information are never stored in plain text.
RS786 players have the right to access, correct, export, or request deletion of their personal data at any time. These rights can be exercised by contacting RS786 support. We respond to all data rights requests within 14 calendar days of receipt.
RS786 only sends you promotional emails, SMS, or WhatsApp messages if you explicitly opted in during registration or have opted in since. Withdrawing marketing consent is simple — one click in your account settings or one reply to any RS786 message. We do not send unsolicited marketing.
RS786 does not keep your personal data indefinitely. Inactive account data is reviewed at 3-year intervals. Once you close your account and the legally required retention period has passed, your personal data is securely deleted or anonymised. We publish our full retention schedule in Section 7 of this policy.
In the highly unlikely event of a data breach affecting your personal information, RS786 will notify you by email within 72 hours of becoming aware of the breach. We will explain what data was affected, what we have done to contain the breach, and what steps you should take to protect yourself.
This Privacy Policy is issued by RS786, the operator of the online gaming and betting platform available at rs786.click ("RS786", "we", "us", "our"). RS786 is the data controller responsible for the personal information of all registered players and website visitors.
This policy applies to all personal data that RS786 collects and processes in connection with your use of the RS786 website, mobile platform, customer support channels, and any communications we send you. It covers Pakistani players and all other users of the RS786 platform regardless of their location.
By creating an RS786 account or by using the RS786 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, you should not register an account or use RS786 services.
Note: This Privacy Policy should be read alongside the RS786 Terms and Conditions. In matters of player rights and obligations, the Terms and Conditions govern. In matters of personal data handling, this Privacy Policy governs.
RS786 collects personal data through several channels: account registration, identity verification, payment processing, customer support interactions, and your activity on the platform. The categories of data we collect are described below.
When you create an RS786 account, we collect the following information:
To comply with anti-money-laundering obligations and to verify your age, RS786 may collect:
When you make deposits or request withdrawals, RS786 processes financial information including your Easypaisa or JazzCash mobile wallet number, bank account number and IBAN for IBFT transfers, and masked card number for Visa/Mastercard transactions. Full card numbers are never stored on RS786 systems — card processing is handled by PCI-DSS-certified payment processors.
RS786 automatically collects technical data when you access the platform, including:
When you contact RS786 support via live chat, email, or WhatsApp, we retain records of those conversations. This includes the content of messages, timestamps, and the support agent who handled your case. These records help RS786 resolve disputes, improve support quality, and fulfil regulatory obligations to maintain interaction records.
RS786 uses your personal data for specific, defined purposes. We do not use your data for any purpose not listed below without first obtaining your explicit consent.
| Purpose | Data Categories Used | Is This Mandatory? |
|---|---|---|
| Account creation and authentication | Registration data, device/IP data | Yes — cannot use RS786 without this |
| Age and identity verification (KYC) | KYC data, registration data | Yes — required for withdrawals above Rs 50,000 |
| Processing deposits and withdrawals | Financial data, KYC data | Yes — required for any financial transaction |
| Fraud prevention and anti-money-laundering checks | All categories | Yes — legal obligation |
| Responsible gaming monitoring and enforcement | Usage data, financial data, registration data | Yes — licensing obligation |
| Customer support and dispute resolution | Communications data, registration data, financial data | Yes — where you contact us |
| Personalisation of gaming experience | Usage data, gaming history | No — opt out in account settings |
| Marketing communications | Registration data, usage data | No — requires your explicit consent |
| Platform analytics and improvement | Technical and usage data (anonymised) | No — uses anonymised data only |
RS786 processes your personal data on the following legal bases:
Where RS786 relies on legitimate interest as a basis for processing, you have the right to object to that processing. If you wish to object, contact RS786 at privacy@rs786.click and we will assess your objection and respond within 14 days.
RS786 does not sell your personal data. We share it only with the following categories of third parties, and only to the extent required for each purpose:
To process your Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card transactions, RS786 shares relevant financial and identity data with our payment processing partners. These partners are bound by strict data processing agreements and are prohibited from using your data for any purpose other than completing your transactions.
Live casino and slot game providers — including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, and Microgaming — receive your account identifier and session data to enable gameplay. These providers do not receive your full name, CNIC, or financial data unless you contact their player support directly.
RS786 uses a third-party KYC verification provider to confirm your identity and age. Your CNIC images and selfie are transmitted to this provider securely for verification. The provider retains this data in accordance with their own data protection obligations.
RS786 uses specialist third-party services to help detect fraud, money laundering, and multi-accounting. These services receive anonymised or pseudonymised transaction data and device fingerprint information. They do not receive your full personal profile.
RS786 may be required to disclose personal data to law enforcement authorities, regulatory bodies, or courts in response to a valid legal obligation. RS786 will notify you of any such disclosure unless prohibited from doing so by law.
Important: RS786 never shares your personal data with advertising networks, social media companies, data brokers, or any party for the purpose of targeting you with third-party advertising.
RS786 uses cookies and similar tracking technologies on the rs786.click platform. Cookies are small text files stored on your device that help RS786 recognise you, remember your preferences, and understand how you use the platform.
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Note that refusing essential cookies will prevent you from logging into RS786.
RS786 does not keep your personal data any longer than necessary. The retention periods below apply from the date your account is closed or the relevant data was last used, whichever is later.
| Data Category | Retention Period | Reason |
|---|---|---|
| Registration data (name, DOB, email, phone) | 5 years after account closure | Anti-money-laundering legal obligation |
| KYC documents (CNIC, proof of address) | 5 years after account closure | AML and licensing obligation |
| Transaction records (deposits, withdrawals, bets) | 7 years after transaction date | Financial records legal obligation |
| Support communications | 3 years after last interaction | Dispute resolution and quality records |
| Marketing consent records | 3 years after consent withdrawn | Evidence of lawful processing |
| Technical/usage logs | 13 months rolling | Security monitoring and analytics |
After the applicable retention period, data is either permanently deleted from all RS786 systems or anonymised so it can no longer be linked to an individual player.
As an RS786 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at privacy@rs786.click. RS786 will respond to all rights requests within 14 calendar days.
Request a copy of all personal data RS786 holds about you. We'll provide it in a readable format within 14 days at no charge.
If any personal data RS786 holds about you is inaccurate or incomplete, you can request correction. Most basic profile data can be updated directly in your account settings.
Request deletion of your personal data. This right is subject to RS786's legal retention obligations — data required for AML or financial records cannot be deleted before the mandatory period expires.
Request that RS786 limits how your data is used while a dispute or correction request is being resolved, without deleting the data entirely.
Request an export of your personal data in a machine-readable format (CSV or JSON) so you can transfer it to another service if you wish.
Object to RS786 processing your data on the basis of legitimate interest. RS786 will cease that processing unless we can demonstrate compelling grounds that override your interests.
RS786 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
While RS786 takes every reasonable technical precaution, no system is completely immune to security incidents. You are responsible for keeping your own login credentials confidential. RS786 will never ask for your full password. If you suspect your account has been compromised, contact RS786 support immediately.
RS786 does not knowingly collect personal data from anyone under the age of 18. The RS786 platform is strictly for adults. If RS786 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be permanently closed.
If you are a parent or guardian and believe your child has registered an RS786 account, please contact RS786 at privacy@rs786.click immediately. We will investigate and resolve the matter within 48 hours.
Some of RS786's third-party service providers — including game providers and the identity verification service — operate internationally and may process your data outside Pakistan. Where such transfers occur, RS786 ensures that appropriate safeguards are in place to protect your data, including:
RS786 does not transfer your personal data to any jurisdiction where adequate data protection standards cannot be ensured.
RS786 may update this Privacy Policy from time to time to reflect changes in our data practices, new services, regulatory developments, or for other operational reasons. When we make material changes — for example, introducing a new purpose for using your data or adding a new category of third-party sharing — we will notify all registered RS786 players by email at least 14 days before the change takes effect.
Minor changes — such as clarifications of existing language or corrections to typographical errors — may be made without advance notice. The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We encourage you to review this page periodically.
Continued use of RS786 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised policy, you must cease using RS786 and may request account closure by contacting support.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how RS786 has handled your personal data, please contact us through the following channels:
RS786 responds to all privacy-related enquiries within 14 calendar days. Complex requests — such as full data access exports or erasure requests requiring legal review — may take up to 28 days, in which case RS786 will inform you of the extended timeline within the initial 14-day response.
If after contacting RS786 you remain unsatisfied with how your privacy concern has been handled, you have the right to escalate to the relevant data protection authority or to RS786's licensing authority. RS786 will provide the appropriate escalation contact details in your complaint resolution correspondence.
Data Protection at RS786 is not a legal formality — it is a genuine operational commitment. We welcome feedback on this policy and on our data practices. If you spot anything unclear or believe RS786 can do better, please tell us.